The Tourist Office | Châlons-en-Champagne

Come

to the Tourist Office

Our address:

3 Quai des Arts, 51000 Châlons-en-Champagne

Our opening times:

Summer opening times: From May 1st to September 30th
Mondays – Saturdays: 9.30am -12.30pm and 1.30 – 6.30pm
Sundays and bank holidays: 10.30am -12.30pm and 2 – 6pm

Winter opening times: From October 1st to April 30th
Mondays to Saturdays: 9.30am -12pm and 1.30 – 6pm
Closed Sundays and public holidays

An array of services

on offer to you

An online zone with free WiFi connection

A boutique and ticketing service

An exhibition room

An interactive information panel accessible 24/7

Contact us by phone on 03 26 65 17 89 or by email to benefit from our expertise and knowledge of the area and to help you plan a great experience tailored to your tastes and your budget.

Contact Us

The boutique

of the Tourist Office

Boutique Souvenirs Terroir Office De Tourisme

The Tourist Office Boutique

Are you looking for a little souvenir of your stay in the Champagne region? Come to the Tourist Office in Châlons-en-Champagne. We offer a whole range of goodies to choose from...

Our commitment to quality

The Châlons-en-Champagne Tourist Office:

Has been committed to a regional Quality Initiative since 2004

Obtained the Qualité Tourisme certification in January 2016 which was again renewed in 2019

Puts quality at the centre of all its activities and relationships with its clients:
visitors to the region, public bodies, and partners

116262446 3192141567506646 4876932912429911102 N

Our values

The Tourist Office team is made up of a group of friendly individuals with diverse backgrounds.
We are united by our shared human values:

RESPECT • A WELCOMING APPROACH • LISTENING • CARING • EMPATHY

This service is also a non-profit organisation commissioned and subsidised by the local authorities, which serves customers and works in collaboration with local partners. Our corporate values bring us together:

INNOVATION • A GREAT TEAM SPIRIT • SATISFACTION • CUSTOMERS • QUALITY • EXPERTISE

Our commitment to quality

towards our visitors

Reception
A warm and personal welcome tailored to our visitors
Brochures
Accurate, complete and up-to-date documentation about the local area and region
The location
A clean, spacious, friendly venue to welcome visitors
Online access
An online zone with a computer and sockets for recharging equipment as well as free internet access.
Services
- A boutique with personalised items and regional products
- A selection of gifts and items for visitors of all ages, which are regularly refreshed and updated
Attentive and responsive to your needs
We are always attentive to all your feedback, comments, suggestions and demands, and are keen to find solutions as quickly as possible.
Information is available 24/7 on our website and at our outdoor interactive terminal.
Qualified staff
A thorough knowledge of our partners and their services
Qualified staff at our reception desk, as well as for the various tours and services we offer

Qualité Tourisme Official Website

Our partners

The aim of these partnerships is twofold: to promote Châlons-en-Champagne by varying the way information is shared and to allow you to benefit from preferential rates. Discover our existing partnerships and how to take advantage of the special offers below.